Slotify Vendor app
Privacy Policy for Vendors
Last updated: 28 September 2026
1. Who this policy is for
This policy covers the Slotify Vendor Android app and the vendor portal, used by businesses that list their shop, products or services on Slotify. If you are a customer, see the customer privacy policy instead. Slotify operates in India.
2. Data we collect from you
- Account details — your name, phone number, email address and password. Vendor accounts are created by Slotify; the app itself does not offer self-registration.
- Business details — shop name, description, address, opening hours, and your shop’s latitude and longitude, which is what places you in customers’ “near me” results.
- Catalogue content — the products, variants, add-ons and service offerings you publish, and the images you upload for them. Images are chosen through your device’s own picker; the app has no standing camera permission.
- Payout details — your UPI ID, or bank account number, IFSC and bank name. We need these to pay out what you have earned. We store them; we do not use them for any other purpose.
- Financial records — orders and bookings fulfilled, commission, wallet balance, payout requests and their status.
- Location — approximate and precise, collected only while the app is open and only when you tap to set or update your shop location. The app requests no background-location permission and does not track you when it is closed.
3. Staff records you enter
If you add workers to your team, you give us their names, phone numbers, skills and working schedules so that bookings can be assigned to them. That is personal data about someone other than you. You are responsible for telling your staff that their details are held in Slotify for this purpose, and for having a lawful basis to enter them. We use those records only to run scheduling and assignment for your shop, and we delete them when you remove the worker or close your account.
4. How we use it
To show your shop and catalogue to customers, route orders and bookings to you, allocate them to your staff, calculate commission and earnings, pay you out, and provide support. We do not sell your data, and we do not use it for advertising.
6. How long we keep it
Profile, catalogue and staff records are kept while your account is open. Transaction records — orders, commission, payouts — are retained after closure where Indian tax and accounting law requires us to keep them, because they are our own financial records as well as yours. Everything else is deleted as described below.
7. Your rights and deleting your account
You can access and correct your profile and business details from inside the app at any time. To close your account and have your data deleted, follow the steps on the account deletion page, which sets out what is removed immediately and what we must retain.
8. Security
Traffic between the app and our servers is encrypted in transit over HTTPS. Access to payout details is restricted to the systems and administrators that need it. No system is perfectly secure, but we take reasonable steps appropriate to the sensitivity of the data we hold.
9. Contact us
Questions about this policy, or about the data we hold on your business, go to support@slotify.biz. We will also update this page whenever our data practices change.