Slotify Delivery app
Privacy Policy for Delivery Partners
Last updated: 28 September 2026
1. Who this policy is for
This policy covers the Slotify Delivery Android app, used by delivery partners who pick up and deliver Slotify orders. If you are a customer, see the customer privacy policy; if you run a shop, see the vendor privacy policy. Slotify operates in India.
2. Data we collect from you
- Account details — your name, phone number, email address and password, given when you register in the app.
- Vehicle details — the type of vehicle you deliver on, collected during onboarding so that orders can be matched to what you can carry.
- Location — approximate and precise. See section 3; this is the most sensitive thing the app handles and it is worth reading in full.
- Payout details — your UPI ID, or bank account number, IFSC and bank name, used to pay you your earnings and for nothing else.
- Earnings and cash records — delivery fees earned, your wallet balance, payout requests, how much order cash you are currently holding, and a record of each cash deposit you make to Slotify.
- Delivery history — the orders assigned to you and their outcome. While a delivery is active this includes the customer’s name, delivery address and phone number, and the pickup shop’s details.
3. How we use your location
We collect your location only while the app is open on your screen, to match you with nearby orders and to show your position on a delivery you have accepted.
The app does not request background-location permission, and it cannot collect your location when it is closed or in the background. We do not track you outside working sessions, and we do not build a movement history of you beyond the deliveries you have taken.
You can refuse or revoke the location permission in your device settings. The app will still open, but order matching depends on knowing where you are, so it will not be usable for deliveries without it.
4. How we use it
To verify you as a delivery partner, offer and assign you deliveries, let customers and vendors reach you about an active order, calculate and pay your earnings, reconcile the order cash you collect, and provide support. We do not sell your data, and we do not use it for advertising.
6. How long we keep it
Your profile, vehicle and payout details are kept while your account is open. Earnings, payouts and cash-deposit records are retained after closure where Indian tax and accounting law requires it, because they are our own financial records as well as yours. Delivery history is retained for dispute resolution and then removed.
7. Your rights and deleting your account
You can correct your profile details in the app. To close your account and have your data deleted, follow the steps on the account deletion page. Any cash you are holding must be deposited and any pending earnings settled before an account can be closed.
8. Security
Traffic between the app and our servers is encrypted in transit over HTTPS. Access to payout details is restricted to the systems and administrators that need it. No system is perfectly secure, but we take reasonable steps appropriate to the sensitivity of the data we hold.
9. Contact us
Questions about this policy, or about the data we hold on you, go to support@slotify.biz. We will update this page whenever our data practices change.